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Frequently Asked Questions
How do I get to La Condesa Hotel?
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The best way to get to our hotel is by reserving our transfer service 24/7 prior to your arrival with the following rates:
Airport – Hotel
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Rate per person One Way |
| 1 Person |
US$25 |
2 People
|
US$20 |
3-12 People
|
US$15 |
13-21 People
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US$10 |
La Condesa Hotel is only 23km away from Juan Santamaria International Airport and approximately a 30 minute drive.
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What time is check in and check out?
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Check in : 2:00 PM, Check out 12:00 Noon.
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Are there handicapped rooms available in the hotel?
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Yes, there are 2 handicapped rooms for people with disabilities.
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What type of credit card can I use to guarantee the reservation?
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American Express, Visa, Master Card are accepted.
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What to do in case I do not receive a confirmation/cancellation email?
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You must get in contact with our Reservations Department, as soon as possible, at our phone: (506)2267-6000 ext. 524, otherwise you can send us an email to
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
.
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Is breakfast offered?
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Yes, buffet breakfast available from 6:00 AM to 10:30 AM at El Patio Restaurant.
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Do the rooms have safety boxes?
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All our rooms have their own safety box.
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Do the rooms have air conditioning?
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No, due to our tropical climate, there is no need for air conditioning.
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Does the hotel accept pets?
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Yes, it does but only for people with disabilities.
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What type of local attractions and activities can I enjoy?
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Nearby you can enjoy our tours: Cerro Dantas Wildlife Refuge, Coffee Tour, Shopping Tour at Paseo de las Flores Mall and Inbioparque.
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